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FAQs

What is physiotherapy?

Physiotherapy is a clinical health science and profession that aims to rehabilitate and improve people with movement disorders by using evidence-based, natural methods such as exercise, motivation, adapted equipment, education and advocacy.

Can I use my private health fund?

Yes, the clinic is connected to all major private healthcare providers which enables you to only pay the gap. Each health fund is different, so please contact your fund to get an estimation of coverage.

What will I need to bring?

Depending on the area being treated, the physio may ask you to change clothing. You are more than welcome to bring your own Shorts, vest top etc. If you complaint is running related you may benefit from bringing you running shoes with you for us to analyse.

If you have any recent and relevant x-rays or reports, please bring these with you.

What happens on the initial visit?

The physio will take a history of the current problem and then perform a physical examination. Based on these finding, the physio will then devise a treatment plan for you that may involve exercise, movement correction, advice and manual techniques. The physio will often equip you with advice and a program to work on at home.

How often do I need to come for treatment?

This varies between individual conditions but the physio will be able to give you an idea of a timeline for problem resolution on the initial visit.

Do I need a referral?

You do not need a referral as a private patient.

You may need an authorization if you are claiming against some private health providers.

If your insurance company has not accepted liability, or if you do not have this information, you will be billed at the time of consultation. A receipt will be provided should you require one.